Terms and condition

Account Register / Setup by Email
  • We will setup or activate your waf online account only after confimation of payment by us or our payment partner(s) and also have screened the order(s) in case of fraud. It is your responsibility to provide us with ensure an email address . If there is ever an abuse issue or we need to contact you. the email address on file will be used for this purpose.
  • If you have a account registered with wallandfloor.in (WAF), it is your responsibility to ensure that the contact information for your account. WAF is not responsible for a lapsed registration due to outdated contact information being associated with us. If you need to verify or change this information, you should contact our sales team via email provided in website wallandfloor.in. Providing false contact information of any kind may result in the termination of your account.
  • If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied.
  • The email address and contact phone number which is utilized for signup on the account is designated as the authorized owner of the account.
  • Transfer or share of your WAF visualizer account or related product account is strictly not accepted
  • Your WAF account should not used at multiple stores.
  • User can use this service at mentioned address location , any misuse of this service like using at multiple business location leads to temporary suspend or user de-activation .
  • Any account found connecting to a third party network or system without authorization is subject to suspension. We reserve the right to refuse service to anyone. Any material that, in our judgment, is obscene, threatening, illegal, or violates our terms of service in any manner may be removed from our servers (or otherwise disabled), with or without notice. Failure to respond to email from our abuse department within 48 hours may result in the suspension or termination of your services. All abuse issues must be dealt with via troubleticket/email and will have a response within 48 hours.
Backups and Data Loss
  • Your use of this service is at your sole risk. Our backup service runs basing on the data load on server / on server maintenance , overwrites any of our previous backups made, and only one of backups are kept. This service is provided to you as a courtesy. WAF is not responsible for files and/or data residing on your account.
Cancellations and Refunds
  • WAF reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.
  • Before purchase, You are free to use our one-day demo login on request through mail or a phone call to support numbers and mail id mentioned on the website. You can resubmit your demo request to experience our product. Demo login details will be sent to your email account.
  • Refund only be processed, if a cancellation request is raised before you receive WAF account credentials.
  • If you are eligible for a refund, it will be settled in the same account in 7-10 working days.
Payment Information
  • You agree to supply appropriate payment for the services received from WAF (wall and floor), in advance of the time period during which such services are provided. Subject to all applicable laws, rules, and regulations, all payments will apply to the oldest invoice(s) in your billing account. You agree that until and unless you notify WAF of your desire to cancel any or all services received, those services will be billed on a recurring basis.
Price Change
  • The amount you pay for WAF plan package will never increase from the date of purchase to existing service. We reserve the right to change prices listed on wallandfloor.in, and the right to increase the amount of resources given to plans at any time.
  • WAF shall not be responsible for any damages or loss that your business may suffer. WAF makes no warranties of any kind, expressed or implied for services we provide. WAF disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by WAF and its employees.
  • wall and floor (WAF) reserves the right to revise its policies at any time without notice.
  • WAF is just a service provider using this programme. WAF is not responsible for images or data entered in website for your use either directly or indirectly.
  • we are not guaranteed for any type of accuracy in ouput for the dsigne or work you do using this programme.
  • This visualisation software uses the latest technology to reproduce the natural beauty of your products. Every effort is made to ensure that colours displayed are as close as possible to real life. Differences in display screens, printers and ambient lighting can affect colour appearance. Please check samples and be aware that tiles or any other uploads of products and which can vary in shade, texture & size.

Privacy Policies
We are committed to protecting your privacy
  • We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. The purpose of this Privacy Policy to enable you to understand which personal identifying information ("PII", "Personal Information") of yours is collected, how and when we might use your information, who has access to this information, and how you can correct any inaccuracies in the information. we make it available on wallandfloor.in.
Information Collected
  • We may collect any or all of the information that via both automated means such as communications profiles and cookies. Personal Information you give us depends on the type of service, support, or sale inqury, and may include your name, address, telephone number, fax number and email address, dates of service provided, types of service provided, payment history, manner of payment, amount of payments, date of payments, credit card or other payment information.
Information Use
  • This information is used for billing and to provide service and support to our customers. We may also study this information to determine our customers needs and provide support for our customers & its end user. All reasonable precautions are taken to prevent unauthorised access to this information. WAF may email/SMS its monthly newsletter to the primary contact e-mail/phone number on file or any new ad on service or product or any notification or verification related to its use of services.
Log Files
  • We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. It is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing and to avoid the misuse of our service and also misuse of your account any some one else.
Correcting/Updating Personal Information
  • If a customer's personally identifiable information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer's personal data in our records. In most cases, this can be achieved via email. Otherwise, please contact us at wallandfloor.in[at]gmail.com
Changes to this Policy
  • Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.
Contacting Us
  • If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at wallandfloor.in[at]gmail.com . You can also correct any factual errors in that information or require us to remove your details from any list under our control. You can also email us at wallandfloor.in[at]gmail.com.